Track Order

Wondering where your order is? Let’s track it down together.

Once you place your order, you’ll get an email and SMS with your tracking link as soon as it ships. You can use that to monitor your package from our warehouse to your doorstep.

Didn’t get the tracking info or want an update?

Here’s what to do:
- Email us at support@koozo.com with your order number
- Or use the Track My Order button on our website homepage

We’ll respond promptly with the latest status. In most cases, deliveries take 4–7 business days, but sometimes there may be minor delays due to shipping partner issues or regional constraints.

We’re always here to make sure your product reaches you safe and sound. Whether it's a single item or a bundle, we treat every order with care and priority.

Need help? Ping us anytime.