Privacy Policy
The terms “We,” “Us,” “Our,” or “Company” refer to Koozo Commerce Pvt. Ltd. (Koozo), and the terms “You,” “Your,” or “Yourself” refer to users of our website. This Privacy Policy is an electronic record under the Information Technology Act, 2000, and applicable rules, and it does not require a signature.
Your use of our website indicates agreement with this policy, which explains how we collect, use, and protect your data. If you do not agree with the policy, please refrain from using our site.
This policy complies with the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, covering how we handle sensitive data. Please read it carefully.
By using our services or providing information, you consent to its collection, use, and transfer under this policy. We ensure that no wrongful gain or loss will result.
1. User Information
To use certain services, we may ask for:
• Personal Details: Your name, email, age, and postal code.
• Payment Information: Credit/debit card details.
• Preferences: Interests to improve your experience.
We use this information to tailor our services to your needs. Public or legally available information is not treated as sensitive.
2. Cookies
We use cookies to enhance your experience. Cookies are small files that store your preferences, helping us improve site functionality.
• Example: A cookie remembers your preferences for future visits.
• Control: You can disable cookies in browser settings, which may affect experience.
Advertisers may also use cookies if you interact with ads. Our web servers also collect limited data like your IP address to understand site usage.
3. Links to Other Sites
Our website may link to other sites for convenience. Koozo is not responsible for external privacy practices. Please review their policies when visiting.
4. Information Sharing
We only share sensitive information with third parties in specific circumstances:
• Legal Compliance: When required by law to verify identity, prevent fraud, or assist investigations.
• Internal Use: With affiliates and partners under confidentiality agreements.
5. Information Security
We use industry-standard measures like encryption and secure servers to protect your data.
• Storage: Information is stored in a protected, password-secured database behind a firewall.
• Note: While we strive for security, no system is entirely safe. Please share sensitive information carefully.
6. Policy Changes
As our services evolve, our Privacy Policy may change. We will post updates on this page. Continued use of services implies acceptance of revised terms.
Your data will continue to be used under the terms at the time of collection, even after policy updates.
7. Grievance Redressal
For concerns or complaints regarding this policy, please contact our Grievance Officer:
• Email: support@hi-techgearshop.com
• Address: Koozo Commerce Pvt. Ltd., Splendor Spectrum One, Tower 1, 4th Floor, Golf Course Ext. Road Sector-58, Gurugram, 122001, HR
We are dedicated to promptly addressing any concerns and ensuring a safe experience.